Home Network Troubleshooting & Diagnostics Training

This training teaches users how to diagnose and resolve common home network problems without needing professional help. It introduces simple diagnostic techniques for identifying causes of slow speeds, intermittent disconnections, or devices failing to connect. You’ll learn how to use free tools to measure latency, jitter, packet loss, and Wi-Fi signal strength. The course explains how to identify congestion from neighboring networks and how to fix oversaturated channels. It presents step-by-step methods for rebooting and resetting home equipment safely. You will also learn how to detect whether issues originate from your ISP, your router, or your devices. Additional modules teach you how to run wired speed tests, check firmware, inspect cables, and evaluate router performance. By the end, you’ll have a complete toolkit for resolving most home networking issues independently.

Format: Diagnostic training videos + testing checklist + troubleshooting scripts
Duration: 3 hours
What You’ll Learn: Network testing, issue identification, repair strategies
Target Audience: Home users wanting self-repair skills